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@article{Bashirun_Mohd Taufik_Mohamad Razlan_Azrien Azry_Abdul Razak_Alamein_2022, title={IMPACT OF COVID-19 ON THE SERVICE INDUSTRY: A REVIEW}, volume={7}, url={https://ejournal.unimel.edu.my/index.php/JULWAN/article/view/1136}, abstractNote={The global economy is being impacted by coronavirus disease (COVID-19) in a way that has never been seen before. Many businesses are affected which resulted in significant changes in the service industry. This paper aims to present reviews of the literature on the impact of COVID-19 on the service industry, with a focus on tourism, healthcare, IT, and communication and education. The review showed that the impact extended beyond business performance to other areas, such as mental health and well-being. This review will provide a comprehensive understanding of COVID-19’s effects on the service sector, as well as those of its alternatives and potential future practices.}, number={1}, journal={Jurnal ’Ulwan}, author={Bashirun, Siti Norashikin and Mohd Taufik, Mohamad Qandias and Mohamad Razlan, Mohamad Shahrul Isa and Azrien Azry, Nur Allyssa Azry and Abdul Razak, Nurin Liyana Wadiyah and Alamein, Ameishah Khairiah}, year={2022}, month={Oct.}, pages={109–116} }