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Adenan, H. (2022) “FAKTOR- FAKTOR YANG MEMPENGARUHI KEPUASAN PELANGGAN: SATU KAJIAN DI HOTEL-HOTEL SEKITAR AYER KEROH, MELAKA”, Jurnal ’Ulwan, 7(2), pp. 219–231. Available at: https://ejournal.unimel.edu.my/index.php/JULWAN/article/view/1245 (Accessed: 17 March 2026).