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Adenan, Hartini, Dina Syamilah Zaid, Siti Mahera Ahmat Amin, and Dziela Muhammad Parid. “FAKTOR- FAKTOR YANG MEMPENGARUHI KEPUASAN PELANGGAN: SATU KAJIAN DI HOTEL-HOTEL SEKITAR AYER KEROH, MELAKA”. Jurnal ’Ulwan 7, no. 2 (December 27, 2022): 219–231. Accessed March 17, 2026. https://ejournal.unimel.edu.my/index.php/JULWAN/article/view/1245.